Refund Policy

We want you to be satisfied with your purchase. If you are not happy with a digital product you purchased from us, you may request a refund under the conditions below.

Digital Products

All purchases of digital products (including eBooks, downloadable resources, and access to software tools) are eligible for a refund within 30 days of the original purchase date, unless otherwise stated on the product page.

To request a refund, please contact us at support@newhousedigitallab.com with your order details. Approved refunds will be processed to the original payment method.

Access & Use

Because our products are delivered digitally and can be accessed immediately after purchase, refunds are provided only upon good-faith request. We reserve the right to deny refund requests in cases of abuse, excessive refund history, or suspected fraud.

Non-Refundable Items

Unless explicitly stated otherwise:

• Add-on purchases, bonuses, or promotional items are non-refundable once accessed

• Affiliate products or third-party services are subject to the refund policies of the respective providers

Processing Time

If a refund is approved, please allow 5–10 business days for the funds to appear on your statement, depending on your payment provider.

Contact

If you have questions about this policy or need assistance, please contact us at:
support@newhousedigitallab.com